Do you accept my dental insurance?
Yes, we accept a wide range of dental insurance plans, including:
- Private Insurance: SunLife, Manulife, Great West Life, Empire Life, and more.
- Government Dental Plans: CDCP plans only
Do you accept direct billing if I have insurance?
Yes, we offer direct billing. As long as we get a live response, we can submit your primary and secondary insurance claims directly to your insurance company. Any remaining balance not covered by insurance must be paid on the day of treatment.
What does co-payment mean? Do I have to pay deductibles and co-payments?
Co-payment is the portion of the treatment cost not covered by insurance. The amount depends on your plan, ranging from 50% to 100% coverage.
For example, if your insurance covers 90% of an X-ray costing $28, you would pay $2.80. Waiving co-payments is illegal and constitutes insurance fraud. We will provide a breakdown of your benefits and inform you of any estimated payments before starting treatment.
Do you accept electronic billing?
Yes, we submit claims electronically to expedite processing and communication with insurance companies.
What are my dental insurance benefits?
At your first appointment, we can contact your insurance provider to verify the details of your dental benefits. This ensures you fully understand your coverage.
Do you provide treatment estimates?
Yes, for major dental work, we send treatment estimates to your insurance company to determine coverage. All financial arrangements are explained beforehand to avoid surprises.
Hand-to-Hand Insurance Plan Explanation
We can assist in explaining your insurance benefits during your first visit. However, some insurance companies may have privacy policies preventing them from sharing detailed information with us.
We recommend contacting your insurance company to ask about:
- Insurance carrier and contact details
- Policy anniversary date
- Annual maximum coverage
- Fee guide your plan follows
- Coverage percentages for diagnostics, preventive care, fillings, and major procedures
- Annual deductibles
For further assistance, call us at (905) 465-0026. We’re happy to clarify your insurance policy and address any questions you may have.
Contact us today to simplify your dental insurance experience and focus on achieving a healthy smile!
